8. Disclaimer of warranties

MAP services, including the verification tools, API, data, and aggregated content, are provided “as is” and “as available,” without warranty of any kind, express or implied. MAP does not guarantee the accuracy, completeness, or currency of any context record or recommendation. Context records are automated, point-in-time snapshots that are informational only, and should not be treated as certified fact, legal advice, or financial guidance. MAP does not warrant uninterrupted or error-free service. All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. MAP does not provide legal, investment, tax, medical, or professional advice; consult a qualified professional before acting on any MAP output.

9. Limitation of liability

To the fullest extent permitted by law, Media Alert Press LLC’s aggregate liability for any claim arising from these terms or the services will not exceed the greater of the fees you paid us in the twelve months before the claim, or $100. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data. This limitation does not apply to liability for gross negligence, willful misconduct, fraud, or claims that cannot lawfully be limited under applicable consumer protection law.

10. Indemnification

You agree to indemnify and hold harmless Media Alert Press LLC, its officers, employees, and agents from claims arising out of your misuse of the services, your violation of these terms or applicable law, or content you submit through the services. We reserve the right to assume control of the defense of any matter subject to indemnification by you.

11. Arbitration; waiver of jury trial and class action

Except for claims seeking injunctive relief to protect intellectual property or confidential information, or individual small-claims actions, any dispute arising from these terms or the services will be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Sheridan County, Wyoming. You and Media Alert Press LLC each waive the right to a jury trial and to participate in a class, collective, or representative action. If you are a consumer, you may opt out of this arbitration agreement within 30 days of first using the services by emailing legal@mediaalertpress.com with your name, email, and a clear statement that you are opting out. Nothing in this Section limits your right to dispute a charge with your card issuer.

12. Injunctive relief

Notwithstanding the arbitration agreement above, Media Alert Press LLC may seek immediate injunctive or equitable relief in the state or federal courts of Sheridan County, Wyoming to prevent unauthorized access to our systems, misuse of our verification systems, infringement of our intellectual property, or disclosure of confidential information including our verification methodology.

13. Force majeure

Media Alert Press LLC is not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, internet or cloud infrastructure outages, cyberattacks, or failures of third-party services, APIs, or data feeds we rely on. We will make commercially reasonable efforts to restore service and will notify affected users of any material disruption.

14. General provisions

These terms, including Sections 15 and 16, together with our Privacy Policy and any referenced policies, are the entire agreement between you and Media Alert Press LLC regarding the services. We may update these terms at any time; continued use after a change constitutes acceptance, except that a change to the price or weekly allowance of a paid plan follows Section 15.4, and a change to the price of a MAPIOS plan or to what it includes follows Section 16.4. We may assign these terms in connection with a merger, acquisition, or sale of assets; you may not assign your rights without our written consent. If any provision is found unenforceable, the remainder stays in effect. Notices to us should go to legal@mediaalertpress.com or Media Alert Press LLC, 15050 Elderberry Lane, Fort Myers, FL 33907. These terms are governed by Wyoming law.

15. Paid plans: billing, renewal and cancellation

15.1 What this Section covers. This Section applies to the Plus and Professional plans of MAP Verified™ (each a “paid plan”) that you buy online through Stripe. It does not apply to MAPIOS, which is covered by Section 16. Team, Business and Enterprise plans and the Intelligence API are not available to buy online; if we agree one with you, it is governed by the terms we agree with you in writing. If this Section conflicts with another part of these terms about billing, renewal, cancellation or refunds, this Section controls.

15.2 Plans and prices. Plus costs $29 per month and includes 50 context verifications per week on the keyed API. Professional costs $79 per month and includes 250 context verifications per week on the keyed API. Prices are set in US dollars. If Stripe shows the price in another currency at checkout, the amount shown on the Stripe checkout page before you pay is the amount you are charged. You pay through Stripe Checkout by card, or by Link where Stripe shows it. The plan, price and billing interval are shown to you at checkout before you pay. Prices do not include taxes (Section 15.11). Plans and allowances are described on the Pricing page.

15.3 Automatic renewal. A paid plan is a subscription. It renews automatically every month, counted from the date of your first payment, and each renewal is charged to the payment method you gave at checkout until you cancel as described in Section 15.5. By completing checkout you authorize us, through Stripe, to charge that payment method for the first payment and for each renewal until the subscription ends.

15.4 Changes to price or allowance. We may change the price or the weekly allowance of a paid plan. We will email you at the address you used at checkout at least 30 days before the change takes effect for you. The change applies from your first renewal after that notice period. If you do not accept the change, cancel before it takes effect (Section 15.5); once your cancellation is recorded, you will not be charged the new price. Section 3 of the API Terms of Use also applies.

15.5 Cancellation. (a) How to cancel. You can cancel at any time in either of two ways: (i) yourself, in the Stripe billing portal, using the link in your API key email; or (ii) by emailing info@mediaalertpress.com from the address you used at checkout and asking us to cancel. If you cancel by email, we reply to confirm once the cancellation is recorded.

(b) When cancellation takes effect. Subject to Section 15.5(e), cancellation by either route takes effect at the end of the billing period you have already paid for. Until the period ends, your API key keeps working at your plan’s weekly limit. Once a cancellation is recorded, you are not charged for any later period. A cancellation made in the billing portal is recorded when you confirm it. A cancellation requested by email is recorded when we process your request, which is not necessarily when you send it.

(c) What happens to your API keys. When the subscription ends, the API keys issued for it are deactivated and stop working. A deactivated key is not restored if you subscribe again. A new subscription is issued a new key, which is emailed to the address you use at checkout.

(d) The period already begun. Canceling stops future renewals. It does not cancel the charge for the billing period already begun, and canceling by itself does not entitle you to a refund of any amount already paid. The only refund we offer is the refund of your first payment described in Section 15.7.

(e) Emailed requests close to a renewal date. The Stripe billing portal records a cancellation at once. An emailed request is recorded when we process it, and our reply target is 2 business days (Section 15.13), so a request that reaches us shortly before your renewal date may be processed after the renewal is charged. To be sure of stopping the next renewal, cancel in the billing portal, or email us well before your renewal date.

(f) Changing plans. You cannot switch between Plus and Professional in the Stripe billing portal, and plan changes are not available at this time. If you want a different plan, cancel under this Section and, once your subscription has ended, subscribe to the other plan on the Pricing page. A new subscription is a new purchase, is charged at the price shown at checkout and is issued a new API key.

15.6 Failed payments. (a) If a renewal payment fails, Stripe may retry it. You can update your payment method in the Stripe billing portal.

(b) For up to 7 days after a renewal payment first fails, your plan and your API keys continue to work at your plan’s weekly limit, unless Stripe ends the subscription sooner (see (e)).

(c) If the payment has not succeeded after those 7 days, your account returns to the Free weekly allowance shown for the Free plan on the Pricing page until the payment succeeds. Your API keys are not deactivated during this time.

(d) When a payment succeeds, your plan’s weekly limit is restored automatically. You do not need a new key.

(e) If Stripe ends the subscription because it could not collect payment, which can happen before or after the 7 days in (b), the subscription is over and its API keys are deactivated as described in Section 15.5(c). If the subscription instead stays open but unpaid, your account stays on the Free weekly allowance, and your keys keep working at that allowance, until you pay or cancel.

(f) You remain responsible for any amount that is due. We may suspend or end paid-plan access for non-payment as Section 9 of the API Terms of Use allows.

15.7 Refunds. (a) Refund of your first payment. If you ask us within 7 days after your first payment for a paid plan, we refund that payment in full to the original payment method. Your first payment for a paid plan is the first payment you make for Plus or Professional; a payment for a later subscription, for example one that you start after canceling, is not covered by this paragraph. To ask, email info@mediaalertpress.com from the address you used at checkout. The 7 days are counted from the time of your first payment. A request is in time if we receive it within those 7 days, even if we answer later.

(b) No other refunds. We do not refund any later payment, including a renewal payment, a partial billing period or unused verifications, except where applicable law requires a refund.

(c) A refund ends the subscription. When we refund your first payment, we also cancel the subscription immediately, and its API keys are deactivated.

(d) Your rights. Nothing in this Section limits any right you have under applicable law or any right you have against your card issuer. Your bank or card issuer decides when a refund appears on your statement.

(e) Card disputes. If you dispute a charge with your card issuer instead of contacting us, we may suspend or deactivate the API keys for the subscription while the dispute is open.

15.8 Weekly limits. The weekly limit of your plan counts the verification requests made with all API keys issued for your subscription together. The week runs from Monday 00:00 UTC to the next Monday 00:00 UTC, and the count resets at the start of each week. Unused verifications do not carry over. A request counts when we return a result. If the API instead returns the error “Could not analyze URL” (HTTP 502), the request does not count. A result that reports that the page could not be retrieved is still a result, and it counts. When the limit is reached, the API returns HTTP 429 until the next reset. If your plan changes during a week, for example when a failed payment returns your account to the Free allowance, the limit of the new plan applies from that moment and the count already used that week continues. Limits can change under Section 15.4 and Section 3 of the API Terms of Use.

15.9 API keys. (a) Delivery. After Stripe confirms your payment, we email one API key and your publisher ID to the address you entered at checkout. The key is shown only in that email.

(b) Storage. Our database stores only a one-way hash of the key, not the key itself. We do not display a key again: a lost key is replaced as described in (d).

(c) Your responsibility. You are responsible for keeping the key confidential, for all use of it, and for entering an email address that you control and monitor. Do not publish the key or place it in public code or in pages that visitors can read. We are not responsible for a key delivered to an address that you entered incorrectly or to a mailbox you do not control, but we will try to help.

(d) Lost or exposed key. If you lose your key or think someone else has it, write to info@mediaalertpress.com from the address you used at checkout, or reply to the key email. We confirm that the request comes from the person who controls that address (we may ask for information that shows you control it). We then deactivate the old key and email a new key to that address. There is no self-service key replacement at this time, so this is done by hand: we aim to complete it, that is to deactivate the old key and send the new one, within 2 business days of your request (a target, not a guarantee).

(e) Key not received. If the key has not arrived 15 minutes after payment and it is not in your spam folder, write to info@mediaalertpress.com from the address you used at checkout, and (d) applies. We send a replacement key only to the address used at checkout. Please do not buy the plan again to get a new key; a purchase made with a different email address would start a second subscription and a second charge.

(f) Deactivation. We may deactivate a key if we believe it has been exposed, shared in breach of these terms, or misused, and we will tell you at the checkout address where we can.

15.10 Acceptable use. Your use of the API under a paid plan is subject to the API Terms of Use, including Section 2 (License grant), Section 3 (Rate limits), Section 4 (Prohibited uses) and Section 6 (Attribution). A key is issued to the buyer who subscribed and may be used only for that buyer’s own usage. In addition, you may not: give or share a key with any other person or organization; open more than one subscription or account to avoid a weekly limit; or resell or sublicense access to the API or its keys. We may suspend or end paid-plan access for a breach, as Section 9 of the API Terms of Use allows.

15.11 Taxes. Prices are set in US dollars and do not include sales, use, value-added, goods and services or similar taxes. We do not currently add sales tax at checkout. You are responsible for any tax that applies to your purchase, other than taxes on our income.

15.12 Invoices and billing records. Your invoices and payment history are available in the Stripe billing portal. We keep billing records (your plan, subscription status, payment status and Stripe identifiers, but not your full card number) for as long as we need them for accounting, tax and dispute purposes. See the Privacy Policy.

15.13 Support. For billing, API key, cancellation and refund requests, write to info@mediaalertpress.com. The founder reads and answers this address. We aim to reply within 2 business days (a target, not a guarantee). A business day is Monday to Friday, other than a US federal holiday. Include the email address you used at checkout. For legal notices, use the address in Section 14. Never send your API key, a card number or other payment details by email.

15.14 Changes to this Section. Section 14 applies to changes to this Section, except that a change of price or allowance follows Section 15.4.

16. MAPIOS subscriptions: billing, renewal and cancellation

16.1 What this Section covers. This Section applies to MAPIOS Intelligence and MAPIOS Professional (each a “MAPIOS subscription”) that you buy online through Stripe. MAPIOS lets you enter the organizations, markets, topics and keywords you choose to follow (your “monitoring terms”). When you run a scan in the Monitoring Console, MAPIOS matches your monitoring terms against public news sources and lists the items it finds, with the source, the date and the term that matched. MAPIOS does not decide whether an item is true, does not pass judgment on any person, organization or source, and does not certify anything. This Section does not apply to the Plus and Professional plans of MAP Verified™, which are covered by Section 15. The Business, Enterprise and Institutional levels of MAPIOS are not available to buy online; if we agree one with you, it is governed by the terms we agree with you in writing. MAPIOS is described on the MAPIOS pricing page. If this Section conflicts with another part of these terms about billing, renewal, cancellation or refunds for MAPIOS, this Section controls.

16.2 Plans and prices. MAPIOS Intelligence costs $995 per month and MAPIOS Professional costs $2,500 per month. The annual price of each equals ten monthly payments: $9,950 per year for MAPIOS Intelligence and $25,000 per year for MAPIOS Professional. The Start buttons on the pricing page begin a monthly subscription. Annual billing is not started from the pricing page (Section 16.3). Prices are set in US dollars. If Stripe shows the price in another currency at checkout, the amount shown on the Stripe checkout page before you pay is the amount you are charged. You pay through Stripe Checkout, using a payment method that Stripe shows you there. The plan, price and billing interval are shown to you at checkout before you pay. Prices do not include taxes (Section 16.11).

16.3 Automatic renewal. A MAPIOS subscription renews automatically at the end of each billing interval: every month, or every year if we have agreed annual billing with you. Counted from the date of your first payment, each renewal is charged to the payment method you gave at checkout until you cancel as described in Section 16.5. When you subscribe from the pricing page, Stripe Checkout asks you to tick a box confirming that you agree to these terms, and you cannot pay without ticking it. By completing checkout you authorize us, through Stripe, to charge that payment method for the first payment and for each renewal until the subscription ends. If you ask us to bill you annually, we confirm the price and the renewal date with you by email before you pay, and before the subscription starts we ask you to confirm that you agree to these terms, either by replying to that email or by ticking the box on the Stripe payment page we send you. This Section applies to the annual subscription with “year” in place of “month”.

16.4 Changes to price or to what a plan includes. We may change the price of a MAPIOS plan, or what a plan includes. We will email you at the address you used at checkout at least 30 days before the change takes effect for you. The change applies from your first renewal after that notice period. If you do not accept the change, cancel before it takes effect (Section 16.5). If your cancellation is recorded, or your cancellation email reaches us under Section 16.5(e), before your renewal date, you do not pay the new price. Adding a capability to a plan does not need notice.

16.5 Cancellation. (a) How to cancel. You can cancel in either of two ways: (i) by emailing info@mediaalertpress.com from the address you used at checkout and asking us to cancel; or (ii) yourself, in the Stripe billing portal, if we have given you a link to it. If your onboarding email (Section 16.8(a)) contains a link to the Stripe billing portal, you can use it to cancel yourself without emailing us; if you have not been given a link, cancel by email. If you cancel by email, we reply to confirm once the cancellation is recorded, and our reply states the day we received your email.

(b) When cancellation takes effect. Cancellation by either route takes effect at the end of the billing period you have already paid for. Until the period ends, you keep access under your Organization ID. Once your cancellation is recorded, or is treated as made under Section 16.5(e), you are not charged for any later period. If you cancel in the billing portal, the cancellation is recorded when you confirm it. A cancellation requested by email is recorded when we process your request, and Section 16.5(e) says which day it counts from.

(c) What happens to your access. When the subscription ends, we end access under your Organization ID, and your monitoring profiles are no longer available to you (Section 16.9(d) says what happens to your monitoring terms). A new subscription is a new purchase and is issued a new Organization ID.

(d) The period already begun. Canceling stops future renewals. Except as Section 16.5(e) provides, it does not cancel the charge for the billing period already begun, and canceling by itself does not entitle you to a refund of any amount already paid. The only refunds we offer are the refund of your first payment described in Section 16.7, the refund of a renewal under Section 16.5(e), and the refund under Section 16.14(b).

(e) Cancellation emails received before your renewal date. Your renewal date is the calendar date, in US Eastern Time, on which your next renewal payment is due, counted as Section 16.3 says. If we receive an email asking to cancel, sent from the address you used at checkout, on a day before your renewal date, we treat the cancellation as made on the day we received it, even if we process it later. You then do not pay for that renewal. If it was charged before we processed your request, we refund the full amount of that charge to the original payment method, and the same applies to any later renewal charged before we process your request. This applies to a monthly renewal and to an annual renewal. An email counts as received on the date and time that our mail system records, in US Eastern Time. Our reply target is 2 business days (Section 16.13), but the day that counts is the day we received your email, not the day we reply. An email we receive on or after your renewal date stops the renewals after that one; Section 16.7(b) applies to the renewal already due. Your bank or card issuer decides when a refund appears on your statement (Section 16.7(d)).

(f) Changing plans. Plan changes are not available at this time. If you want the other MAPIOS plan, cancel under this Section and, once your subscription has ended, subscribe to the other plan. A new subscription is a new purchase and is charged at the price shown at checkout.

16.6 Failed payments. (a) If a renewal payment fails, Stripe may retry it. To update your payment method, write to info@mediaalertpress.com from the address you used at checkout, or use the Stripe billing portal if we have given you a link to it.

(b) For up to 7 days after a renewal payment first fails, your access continues, unless Stripe ends the subscription sooner (see (d)).

(c) If the payment has not succeeded after those 7 days, we may suspend your access until the payment succeeds. When it succeeds, your access is restored. Section 16.9(d) says what happens to your monitoring profiles while your access is suspended.

(d) If Stripe ends the subscription because it could not collect payment, which can happen before or after the 7 days in (b), the subscription is over and your access ends as described in Section 16.5(c).

(e) You remain responsible for any amount that is due.

16.7 Refunds. (a) Refund of your first payment. If you ask us within 7 days after your first payment for a MAPIOS subscription, we refund that payment in full to the original payment method. Your first payment for MAPIOS is the first payment you make for MAPIOS Intelligence or MAPIOS Professional; a payment for a later subscription, for example one that you start after canceling, is not covered by this paragraph. A refund under Section 15.7 of a first payment for a MAP Verified™ plan does not use up this refund, and this refund does not use up that one. To ask, email info@mediaalertpress.com from the address you used at checkout. The 7 days are counted from the time of your first payment. A request is in time if we receive it within those 7 days, even if we answer later.

(b) No other refunds. We do not refund any later payment, including a renewal payment, whether monthly or annual, a partial billing period or unused time, except as Section 16.5(e) or Section 16.14(b) provides or where applicable law requires a refund.

(c) A refund ends the subscription. When we refund your first payment, we also cancel the subscription immediately, and we end your access under your Organization ID.

(d) Your rights. Nothing in this Section limits any right you have under applicable law or any right you have against your card issuer. Your bank or card issuer decides when a refund appears on your statement.

(e) Card disputes. If you dispute a charge with your card issuer instead of contacting us, we may suspend your access while the dispute is open.

16.8 Access. (a) Getting access. After Stripe confirms your payment, we email you at the address you entered at checkout to arrange onboarding and to give you your Organization ID and, where the Stripe billing portal is available to you, a link to it (Section 16.5(a)). We aim to do this within 1 business day (a target, not a guarantee). Until you receive it, you have no Organization ID to use in the Monitoring Console.

(b) One organization per subscription. A MAPIOS subscription is for one organization, which is identified by one Organization ID. You may not use one subscription for more than one organization or let another organization use your Organization ID. You confirm that you are buying MAPIOS for the business or professional use of an organization, which can be your own business, and not for personal, family or household use, and that you are authorized to bind that organization to these terms.

(c) Users. Access is by Organization ID. The pricing page marks multiple authorized users, shared team views and roles as Planned; they are not part of a subscription today. We have not set a number of users or seats and we do not promise one. Share your Organization ID only with people in your own organization who need it for its use of MAPIOS.

(d) Keeping your Organization ID confidential. You are responsible for keeping your Organization ID confidential and for all use of it. Do not publish it or place it in public code or in pages that visitors can read. If you think someone else has it, write to info@mediaalertpress.com from the address you used at checkout and we will tell you what we can do.

(e) What a subscription includes. A subscription includes the capabilities that the pricing page lists as available. Capabilities that page marks “Planned” are not included, and we do not promise dates for them. We have not set usage limits for MAPIOS Intelligence or MAPIOS Professional and do not promise any particular number of monitoring terms, scans or items. We may set limits to protect the service; a limit that reduces what a plan includes follows Section 16.4.

16.9 Your monitoring terms and the items MAPIOS lists. (a) Your monitoring terms. We use the monitoring terms you enter to run your scans, to provide and support MAPIOS, to keep it secure, and as our Privacy Policy describes. We do not publish your monitoring terms.

(b) Search services. When a scan runs, the monitoring terms in it are sent as search queries to public news search services (at the time of writing, Google News and GDELT). Do not enter a monitoring term that you need to keep confidential from those services.

(c) Personal information. If you enter the name of a person, or other personal information, as a monitoring term, you are responsible for having a lawful reason to do so and for following the law that applies to you. Our Privacy Policy describes how we handle personal information.

(d) When your access ends. When your access under your Organization ID ends, or is suspended under Section 16.6, we remove your monitoring profiles from MAPIOS, and the items listed for them are removed with them. We may keep a copy of your monitoring terms and profile names, for example so that we can set up your profiles again if your payment succeeds or you subscribe again, and we keep that copy until you ask us to delete it. To have the copy deleted, write to privacy@mediaalertpress.com from the address you used at checkout. We keep billing records as Section 16.12 describes.

(e) Items from public sources. The items MAPIOS lists come from public news sources and belong to their publishers. We do not control or endorse them. We do not guarantee that an item is accurate, complete or current, or that MAPIOS lists every item that matches your monitoring terms. Your use of an item is subject to its publisher’s own terms.

16.10 Acceptable use. You may use MAPIOS only for lawful purposes and for your organization’s own internal use. You may use what MAPIOS lists in your own work, including to inform advice that you give to others. You may not: give your Organization ID to, or share your access with, another organization; resell or sublicense access to MAPIOS; provide what MAPIOS lists to others as a data feed or as a product of its own; open more than one subscription to get around a limit; use automated means to access the service other than through the Monitoring Console we provide; disrupt the service, or test its security without our written permission; use MAPIOS to harass, intimidate or stalk a person; or use what MAPIOS lists as the basis for a decision about a person’s eligibility for credit, insurance, employment, housing or a similar benefit. We may suspend or end access for a breach, as Section 16.14 allows.

16.11 Taxes. Prices are set in US dollars and do not include sales, use, value-added, goods and services or similar taxes. We do not currently add sales tax at checkout. You are responsible for any tax that applies to your purchase, other than taxes on our income.

16.12 Invoices and billing records. Write to info@mediaalertpress.com from the address you used at checkout for a receipt or invoice for any payment. We keep billing records (your plan, billing interval, subscription status, payment status, Organization ID and Stripe identifiers, but not your full card number) for as long as we need them for accounting, tax and dispute purposes. See the Privacy Policy.

16.13 Support. For billing, cancellation, refund and Organization ID requests, and for help with MAPIOS, write to info@mediaalertpress.com. The founder reads and answers this address. We aim to reply within 2 business days (a target, not a guarantee). A business day is Monday to Friday, other than a US federal holiday. Include the email address you used at checkout. For legal notices, use the address in Section 14. Never send a card number or other payment details by email.

16.14 Suspension and ending. (a) We may suspend or end your access if you breach these terms, if you do not pay, if it is necessary to protect the security of the service or of other customers, or if the law requires it. (b) If we end your subscription for any other reason, including because we stop offering MAPIOS, we refund the payment for the part of your current billing period that follows the date we end it. (c) The parts of these terms that by their nature continue after a subscription ends, including Sections 8 to 14, continue.

16.15 Service, liability and law. MAPIOS lists items from public sources that match the terms you enter. It does not check whether an item is true, and it can miss items or list items that do not matter to you; you are responsible for checking an item against other sources before you rely on it for a decision. We do not offer a service level or an uptime commitment for MAPIOS Intelligence or MAPIOS Professional. Section 8 (disclaimer of warranties), Section 9 (limitation of liability), Section 10 (indemnification), Section 11 (arbitration; waiver of jury trial and class action), Section 12 (injunctive relief), Section 13 (force majeure) and Section 14 (general provisions, including Wyoming law) apply to MAPIOS.

16.16 Changes to this Section. Section 14 applies to changes to this Section, except that a change of price or of what a plan includes follows Section 16.4.