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United CEO Scott Kirby Learned the Same Leadership Lesson at 14 and 22. It Wasn’t Just About Working Hard

United CEO Scott Kirby Learned the Same Leadership Lesson at 14 and 22. It Wasn’t Just About Working Hard

Feed excerpt — reported by Inc.

Scott Kirby says a summer job at a trucking company and a first job at the Pentagon taught him the same thing: people remember how you make them feel.

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